This release focused on strengthening trust, consistency, and reliability across the VieCure platform, with particular emphasis on clinical accuracy, operational reliability, integrations, and customer feedback capabilities. These improvements address issues that could lead to confusion, missed work, or unreliable data—while keeping user workflows familiar.
Clinical Accuracy & Documentation
We improved clarity and correctness across several clinical workflows to better align with real-world practice and clinical expectations.
Diagnosis and staging data is now more reliable and consistent
Disease-to-diagnosis mappings were corrected to ensure accurate TNM staging results
Labeling issues in diagnosis staging were resolved to reduce ambiguity
Vitals and lab documentation now display accurate dates and support appropriate result formats
Outcome: Increased confidence in clinical documentation and staging decisions, with reduced risk of misinterpretation.
Orders, Interventions & Patient Safety
Several updates improved how current-day and future care actions are surfaced and managed.
Interventions can now reliably be viewed and managed for “Today”
Lab visits no longer duplicate when multiple labs are ordered together
Future orders are automatically canceled when a patient is marked as deceased
Outcome: Safer, clearer workflows with less manual cleanup and reduced risk of unintended actions.
Tasks, Notes & Operational Visibility
We addressed issues that could prevent assigned work from appearing or being prioritized correctly.
Tasks now display accurate timestamps to support prioritization
Assigned notes (including MOTPs) reliably appear in the correct queues
Reassignment and visibility issues were resolved
Outcome: Improved confidence that assigned work is visible, timely, and actionable.
Billing, Reporting & Financial Reliability
Updates were made to ensure billing and reporting outputs reflect accurate and complete data.
Charge capture now consistently reflects the correct date of service
Superbills reliably generate for all scheduled patients
Outcome: Reduced need for manual correction and greater trust in billing and reporting outputs.
Integration Stability & Data Consistency
We strengthened integration behavior to ensure downstream systems receive consistent, actionable data.
Scheduling, ADT, and MDM messages now include correct event types for N-Power
Outbound messages use consistent date formatting
Integration behavior now aligns with partner expectations
Outcome: More reliable integrations, fewer downstream processing errors, and improved partner confidence.
Voice of the Customer (VOC) Capabilities
We laid the foundation for scalable, trustworthy customer feedback collection.
In-product surveys now launch automatically at login
Survey participation is optional, with respectful skip behavior
Internal VieCure users are excluded to protect data integrity
Survey questions are consistent to support trend analysis
NPS and usability data are captured and retained for reporting
Outcome: A reliable, privacy-aware VOC program that supports data-driven decision-making and long-term trend analysis.
Overall Impact
Improved trust in clinical, operational, and billing data
Reduced risk of missed work, incorrect actions, or unreliable reporting
Stronger integration reliability with key partners
A scalable foundation for measuring customer sentiment over time
No disruptive changes to day-to-day user workflows
Comments
0 comments
Please sign in to leave a comment.