eFax - Frequently Asked Questions

This quick guide answers frequently asked questions about eFax in VieCure. It explains how to fax paperwork to another facility and where to find fax history and incoming faxes.

 How do I fax paperwork to another facility?

Outbound faxing uses the Send Fax window. You can reach it in several places.

1. Approving a note — The Send Fax window opens when a provider approves a note (or faxes go automatically to providers chosen in the note's Faxing section). The subject fills in with the note name and date of service.
2. Documents — Print, Fax and Upload are below the patient tile on the Documents list.
3. Order History — You can fax an order.
4. Flowsheet — You can fax historical lab results from the Flowsheet.

 In the Send Fax window

1. Pick one or more recipients from Suggested Recipients.
2. Add optional cover page text and fax options (for example, the demographics page).
3. Click Preview to check the fax.
4. Click Send.
5. Closing the window without sending sends nothing.
6. Fax History — Sent faxes are recorded in Fax History in Notes & Documents.
7. Failed faxes — If a fax fails to send, a worklist task is created.