How to contact us?
- Portal – Submit a request (best practice to protect sensitive information).
- Live Chat – Click the chat icon in the bottom-right corner of the Support site to chat with a support specialist in real time during live support hours.
An oncall support specialist is available outside of "live support hours" should an end-user need escalation and is unable to reach a support specialist. Our escalation path is below:
1. Contact your principal consultant
2. Contact Client Support Manager- Peyton Birch (peyton.birch@viecure.com)
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