Surescripts
This article is a step-by-step guide to show a deeper understanding on the process to set up Customer Providers & Ordering Staff with Surescripts.
| Surescripts client registration will be identified during the launch strategy when an entire HCP needs to be established. This will be completed by our Database team. Surescripts provider registration is typically initiated by the CSM when notified of a new provider joining an existing client. |
Granting ordering providers and other stakeholders service levels within the VieCure platform gives users the ability to E-Prescribe.
For a detailed walkthrough of how to set up service levels for stakeholders please reference the following article: Providers and Stakeholders KA VieCure is currently certified with Surescripts for 7 Service Levels: New, Refill, Change, RxFill, Cancel, RxFillIndicatorChange, & Controlled Substance. |
Creating an Ordering Provider Through the VieCure Platform
One method to save the ordering providers through the VieCure Platform is by navigating to System Configuration > User Maintenance screen. By saving through the VieCure platform, the information is stored across all required databases, ensuring consistency and alignment.
- To save a user as an ordering provider through the VieCure Platform, they need to have the "Can E-Prescribe" checkbox checked, the "Is Stakeholder" checkbox checked, and the required information outlined in the Providers And Stakeholders - User Permissions Guide.
- For a detailed walkthrough of creating or updating a user, please see our User Maintenance guide.
| Users other than providers can be granted ordering permissions/ service levels. You can reference the Provider and Stakeholder KA for more information. |
Surescripts Provider Id (SPI)
A Surescripts Provider Id is a unique identification number generated by Surescripts. This number is generated from the address of the provider location & the NPI of the ordering provider. Each provider location has an SPI to track the ordering provider and location ordered from. This is needed when configuring a new organization within the Surescripts database.
Change of Vendor Form
Ordering providers can only have service levels ‘refill’ and ‘change’ at one organization per location and NPI number. The change of vendor (COV) form transfers these service levels from one organization to another. This form is submitted to Surescripts and Surescrupts requests to have it 30 days in advance of change.
| The transfer can occur at any time and takes approximately two hours. Surescripts also contacts the previous vendor to ensure that they are aware of the vendor switch. This is configured during launch or if a new provider is joining a organization and the Viecure platform. |
Cohesive Data with Ordering Providers
Saving an ordering provider with Surescripts requires the facility locations and service levels to be updated in three separate databases: the current environment, VCPServices, and Surescripts databases. It is critical that each database matches one another.
DrFirst Registration
The VieCure platform works with DrFirst as a integrated controlled substance e-prescribing (EPCS) software. See attached provider On-Boarding Manual for ease of setup or links below. Contact VieCure Support Specialist for further assistance.
DrFirst Information for Registration Links:
https://help.drfirst.com/hc/en-us
DrFirst Provider Forgot Pass Phrase:
https://ui.epcsdrfirst.com/pob/login
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