How to contact us?
Portal: Submit a request (best practice to protect sensitive information).
An oncall support specialist is available outside of "live support hours" should an end-user need escalation and is unable to reach a support specialist. Our escalation path is below:
1. Contact your principal consultant
2. Contact Client Support Manager- Peyton Birch (laura.saenz@viecure.com)
Process Flow & Status & Ticket Status
Ticket reporting to Release
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